Patient Wow! Dental Practice Free Course by Smile Perfected Academy

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What's included?

28 videos 1 file 28 text files

Contents

Welcome Dentalites

Dr. William Balanoff is your Host

Welcome to Good Wow! Course

1 min

The Patient Experience Begins...

How's your Patient's Experience

Patient Experience Starts Here

2 mins

Do More Than Expected

More Than Expected

2 mins

Patient Welcome - Part 1

Welcome Part 1

2 mins

Patient Welcome - Part 2

Welcome Part 2

2 mins

You don't have WiFi access...ugh.

WiFi for patients & guests

1 min

Proper Patient Hand-Offs

Introduction Hand-off

2 mins

Patient Wow!

Patient Wow

3 mins

Patient Clinical Journey...

Inform as you Perform

Inform as you Perform

2 mins

Avoid Running Behind

Running Behind

2 mins

Call Patients - Put in the Time

Call Patients

2 mins

Patient Hygiene Experience

Hygiene Policies

Hygiene

2 mins

Most Valuable Assest to Your Practice

Hygiene Greeting

2 mins

Review Patient Records

Medical Records

2 mins

Radiograph Hygiene Policy

Radiographs

2 mins

Radiographs Denied

Refusal Of Treatment

2 mins

3 Things Every Hygienist Needs to Do

Hygienist Must Do's

2 mins

Hygiene Must Do's - 1/3

Tooth Decay

2 mins

Hygiene Must Do's - 2/3

Perio Disease

2 mins

Hygiene Must Do's - 3/3

Oral Cancer Screening

2 mins

Hygiene - Doctor Check Intro

Doctor Patient Intro

2 mins

Doctor Too Busy?

Doctor Busy

2 mins

Wrapping-Up Hygiene

Closing Out Hygiene

2 mins

Elevate Your Practice

Think You Can Express

Think You Can

2 mins

Know Patient's Motivation = YES

Motivating Factors

2 mins

Use Hygiene Tools to Increase Recares

Hygiene Tools Maximized

2 mins

Respect Your Office Team

First Names Only Please

2 mins

Your Future - Where to Focus

The Future is Now | Not in 5 years

2 mins

Course Survey